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Group size depends on the tour and season; the maximum is shown on the product page. Small-group and private tours are available for some itineraries. If a specific group size matters, confirm it with us before booking.

A solo traveller may pay a single supplement when the tour price is based on double occupancy. Ask us for the supplement and whether a share option is available. The exact amount is shown in your quote before payment.

Many tours welcome children, but age limits, child pricing and seat rules vary by product. Tell us the child's age at booking and whether you need a child seat. Minors must be accompanied by a parent or legal guardian; some activities have minimum age or height requirements.

We offer Toronto tours and nearby destinations, including city sightseeing and multi-day Canada East itineraries; the current product list and departure dates are on the product pages. Tell us your dates, group size and interests and we will send matching options. Availability is confirmed at booking.

Luggage allowance depends on the vehicle and tour; usually one suitcase plus one carry-on per person. Storage space may be limited on day tours, so bring only what you need. Tell us in advance about strollers, wheelchairs or oversized items.

Gratuities for guides and drivers are not included in the tour price and are at your discretion. If service was good, a tip is appreciated but never required. Check whether a service charge is already included in the product details.

Guide languages vary by departure and are listed on the product page or confirmed at booking. We commonly offer Chinese, English and French, but not every tour has all three on every date. Ask us to confirm the language for your specific departure.

Bring a passport valid for at least six months beyond your return date when required, the required visa or eTA, your booking confirmation and travel insurance. Minors travelling without both parents may need a consent letter. Requirements change; verify with the official authority.

No. Visa decisions are made solely by the embassy or immigration authority, and we cannot guarantee approval, processing time or a specific outcome. Do not book non-refundable travel before you have the visa. If a visa is refused, normal cancellation rules apply unless your product says otherwise.

Visa and entry requirements depend on your nationality, passport and destination; check the official website of the destination country (for Canada: IRCC) before booking. We can provide an itinerary, confirmation or invitation letter when applicable, but we are not a visa office and do not give legal advice.

Travel insurance is strongly recommended and is not included unless the product page says so. Choose coverage for medical care, trip cancellation, interruption, delay and luggage. Check the policy wording before departure; the tour operator's liability is limited.

Meals are included only when the product page lists them. Breakfast is common in multi-day packages; lunch and dinner are often at your own expense. Tell us about allergies or dietary needs at booking so we can ask the supplier, but we cannot guarantee every kitchen.

Bring your passport or ID, booking confirmation, comfortable walking shoes, weather-appropriate layers, personal medication and a power adapter. For winter tours, add a warm coat, gloves and waterproof boots. Leave valuables at the hotel when not needed.

Airport transfers are included only when the product page says so; otherwise we can quote a private transfer. Send us the flight number, arrival time and hotel address. Do not assume a free pickup from a hotel outside the listed area.

Date changes and name transfers are subject to supplier availability and the fare rules of your booking. Contact us as early as possible with the order number and the requested new date or traveller name. Additional fees or fare differences may apply.

We offer day tours and short excursions from Montreal, including Quebec City and other nearby destinations. Departure days, times and prices vary by season and are listed on each product page. If you only have one day, send us your date and we will confirm what is available.

Holiday departures around Christmas and New Year vary by year, destination and supplier. Check the product calendar or ask us for the dates you need; availability is not guaranteed until booked. Book early because holiday hotels and vehicles fill up quickly.

We offer tours and travel services in Montreal, Quebec City, Ottawa, Toronto, the Canadian East Coast, and selected Canada-US itineraries. Availability changes by season and departure date. Tell us your dates and interests and we will send matching products.

Cancellation and refund rules depend on the product, departure date and supplier. The applicable policy is shown on the product page and in your confirmation; no verbal promise overrides it. To cancel, contact us before the deadline with your order number. Refunds, if any, are processed by the original payment method.

Inclusions vary by tour. The product page lists the transport, guide, admissions, taxes and meals that are included; the confirmation repeats the final inclusions. Anything not listed is not included. If a detail matters to you, confirm it in writing before paying.

Available payment methods are shown at checkout and may include major credit cards, Interac e-Transfer or bank transfer depending on the product. For group or custom bookings, ask us for the accepted methods and deposit schedule. Never send card numbers by email or chat.

You can book online by choosing a tour, departure date and room type, then completing the traveller details and payment steps. If you need help, send our team the product name and travel date. A booking is confirmed only after you receive a confirmation email with an order number.

The exact meeting time and place are shown on your confirmation and final travel documents, not on this general page. Please arrive at least 15 minutes early and bring your ID and confirmation. If you have not received the meeting details 48 hours before departure, contact us.

The end time and location depend on the itinerary and traffic; they are confirmed in your travel documents. Do not book a tight onward flight or train on the last day without leaving a buffer. Ask us before booking connections if timing is critical.

We stepped off the train in Quebec City on a Friday evening in late January: -18 C, fresh snow, and the stone houses of the Old Town glowing under the Chateau Frontenac. Ten minutes later we were in Place d'Armes, and the weekend already had its rhythm: short walks, warm cafes and no need for a car. What we did Friday: Terrasse Dufferin at dusk, then poutine and tourtiere in a small bistro near Rue Saint-Louis. Saturday: the funicular down to Petit-Champlain and Place Royale, a one-hour visit inside the Notre-Dame de Quebec basilica, and maple taffy on snow. Sunday: a morning taxi to Montmor..

Quebec City is compact enough to see properly in two days, but only if you split upper and lower town and keep the waterfall for the second morning. This is the plan we use, with timings that held up in practice. Day 1: inside the walls, then the lower town Start at Place d'Armes and the Chateau Frontenac, walk Terrasse Dufferin and the Governors' Promenade, then the Citadelle and Porte Saint-Louis. After lunch take the funicular to Quartier Petit-Champlain, Rue du Petit-Champlain, Place Royale and the Notre-Dame de Quebec basilica, and climb back up by the Escalier Casse-Cou. Reserve dinner..

Montmorency Falls and the Ice Hotel sit on opposite sides of Quebec City, but they fit into one winter day if you start early and accept that daylight is short. We did both in about seven hours, including lunch. Morning: the falls The falls drop 83 metres, one and a half times the height of Niagara, and in January the spray freezes into a white cone at the base. The cable car runs year round and takes you to the top, where the suspension bridge gives the classic view back towards the river. Allow 60 to 90 minutes. In summer there is a zip line and via ferrata; in winter the stairs and lower ..

Old Quebec is small enough to eat your way across in an afternoon, and in winter the walking between stops doubles as a way to stay warm. We spent about five hours and 60 Canadian dollars per person, including coffee stops. The route, in order Start with a croissant and coffee near Rue Saint-Jean, then walk to a fromagerie for cheese curds, the base of any good poutine. Lunch is poutine or a tourtiere plate in a bistro; the classic version uses fresh curds that squeak, dark gravy and double-fried fries. In the afternoon, work through the chocolate and fudge shops on Rue du Petit-Champlain an..

Toronto looks spread out on the map, but the parts a visitor actually wants are connected by a short subway ride and a lot of walking. Two days is enough for the centre, one neighbourhood and the harbour, as long as you do not try to add Niagara on the same day. Day 1: downtown and the lake Start at Nathan Phillips Square and City Hall, walk to the CN Tower and Ripley's Aquarium, then down to the Harbourfront for the ferry to the Toronto Islands. In summer the islands are the best skyline view in the city; in winter the ferries still run but check the schedule. Finish with dinner in the Dist..

Toronto's most photographed landmarks are within two kilometres of each other, which makes a half-day photo walk easy to plan around the light. We started at City Hall at sunrise and finished in the Distillery District after dark. Nathan Phillips Square at first light The reflecting pool in front of City Hall gives you the curved towers and, in winter, an outdoor ice rink with skaters as foreground. Go before 8:00 for empty pavement. From there, walk south on University Avenue: the CN Tower lines up behind the office towers and appears and disappears as you cross each intersection. The towe..