How can I view, change or cancel my order?

Sign in with the account used for the booking and open My Account → Order History to see the status, departure date, room type, pickup point and amount paid. Guest orders can be checked by giving our team the order number from the confirmation email. To change the date or cancel, contact us before departure; whether it is possible and any fee depends on the cancellation terms and the supplier's confirmation. Status meanings: Pending, Processing, Complete, Canceled.